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SkincareDirect.com Shipping Policy
SkincareDirect.com ships most orders via FedEx or DHL. Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM CST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within three business days.
Orders over $150 qualify for free ground shipping. Shipping methods other than ground will be billed at standard carrier rates.
For information regarding shipments to US Territories or international shipments/billing please call (630)232-0000 or email us at customerservice@SkincareDirect.com.
Please note, at this time we are unable to ship to P.O. Box addresses.
SkincareDirect.com reserves the right to hold any order for a security review. If your order is affected, you will be notified within three business days. |